Our mission is to continuously improve the interaction between our users, and help people move towards their goals.
Since 2003, we have been developing innovative technologies for ordering rides, freight transportation, shopping and delivery, roadside assistance, making our services more modern, accessible, and safe.
Accounting for the specific features of big cities and small towns, we give our users a unified service so that they can effectively interact with each other. Order services in the most convenient way. Complete orders with optimized search process, as well as reduced empty runs and idle time.
The company began as a small taxi ordering service in Shadrinsk, a small Ural town. It was founded by young engineers from Kurgan, who were experts at industrial processes and production automation.
The founders, together with invited drivers, worked as taxi drivers using their private vehicles.
They wanted to automate the process of ordering as much as possible and make their service broadly available.
The company’s path of continuous improvement led to a division of labor, with everyone performing a specialized role. Some people would build a modern call center and train operators, some — develop software and provide technical support or attract the users, and the others would do the driving.
Today the services involve the teamwork of specialists in a wide variety of disciplines.
In the first six years, operations were established in four cities. Efficient business processes were organized, and a culture of mutually beneficial cooperation was formed. As a result, the company has continued to expand. For example, in 2009 we opened branches in 7 cities at once, in 2010 branches were opened in 17 cities, then the rate reached more than 22 cities per year. In 2020, the service is operating in more than 500 localities in Russia.
In each city, we step up the competition, work for the benefit of both the people and the economy.
We created an industry-specific digital platform where our users could interact with each other directly several years before it became a global trend. Back in 2007, our drivers put down their walkie-talkies and instead started using our mobile app to work with orders. Our innovative approach to business and the desire to answer the ever changing demands of our clients allow us to take an active part in the transformation and establishment of the current market of transportation services.
We are proud that our ambitions and hard work have produced a system that supports the service`s ongoing operations and provides analytics for agile management of the business.
A huge volume of orders, which come in round-the-clock, are received by phone, our website, and the Maxim app at the Russian Federation’s largest specialized call center. It also supports drivers and couriers who work with the orders via the Taxsee Driver app. A professional operator training program was developed based on our specifications.
Since 2014, we have started to work beyond Russia, opening subdivisions of our service in near and far-abroad countries. We have grown into an international company.
Our goal is to become a global brand, giving people the opportunity to use the Maxim service as they travel to different cities and countries.
We love creating technologies and a business that are on par with our industry’s leading global companies.