Our AliExpress Facebook page is handled by our social media team in Hangzhou, China. While we would like to engage with you 24 hours a day, there may be a delay in response time due to time differences. That said, we are committed to providing our Facebook community with valuable information about our platform or e-commerce, promotional offers and the latest updates as often as possible. We will also try our best to respond to all your questions, and encourage you to answer questions posed by others based on your experience.
This fan page is dedicated to fans of AliExpress and our team encourages you to leave comments, photos and/or videos to tell us about your shopping experience which may be a helpful resource for others within the community. Please note, however, that we will review comments and remove any content that we deem inappropriate or offensive, such as profanity, SPAM, unrelated material or links. As an online community, we ask that we all be respectful and courteous towards one another.
Should you need to reach our Customer Service team, please contact http://www.aliexpress.com/help/contactus.htm. The Customer Service team is in the best position to follow up on any orders you may have a problem with or possible disputes. For your privacy protection, our AliExpress Facebook page is not the appropriate channel to have your orders followed up with, and we reserve the right to remove any postings containing personal information or that should be directed at our Customer Service team.